Frequently Asked Questions about Windgoo
1. Where is the battery? Can I replace it if necessary?Answer: The battery is located in the battery compartment under the seat. Yes, you can replace the battery if necessary, only if the battery fails
2. Where can I take a test drive?Answer: We have some sample points in the Netherlands and UK, please contact us if you need: email@example.com
3. Can I get accessories for Windgoo e-bikes/e-scooters?Answer: Definitely!
You will find the most suitable accessories on our website. We also encourage riders to personalize their Windgoo with imagination and creativity, within safety guidelines.
4. How do I keep my bike in top condition?Answer: These simple tips will keep your Windgoo riding happier so you can enjoy smooth riding for many years to come.
Pump up your tires
You will be 15% more energy efficient by keeping your tires inflated at 3 bar (35 Psi). We recommend a tire pressure of 2.5 - 5 bar / 35-70 Psi. A higher pressure gives less rolling resistance and better puncture protection, while a lower pressure can be more comfortable.
Lubricate your chain
For best performance, apply a little lubricant to your chain every few months to keep it running smoothly. You can do this by placing the lubricant in the top or bottom hole of the chain cover - these are located near the pedals. More instructions can be found here.
Clean your Windgoo frame with water and some mild detergent. We do not recommend the use of pressure washers as this can damage the internal electronics.